On-Site IT Desktop Support & Dispatch Engineer

Axiom Technologies; Wauwatosa (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Axiom Technologies is seeking an experienced IT Desktop Support Engineer for a full-time, 1-year independent contractor role based in Wauwatosa, Wisconsin. You will provide on-site and remote support, coordinating service requests and ensuring timely resolutions.

The role requires 1–2 years in desktop support, familiarity with Windows/macOS, AD, Exchange, and Office 365, plus strong coordination skills. On-site work in Wisconsin with potential for advancement.

Qualifications

• Associate or Bachelor’s degree in IT, CS or related field preferred.
• 1–2 years hands-on desktop support or helpdesk experience.
• Experience in IT dispatch or coordination is a strong plus.

Responsibilities

• Provide on-site and remote desktop support for desktops, laptops, printers, and mobile devices.
• Troubleshoot Windows, macOS, Office 365, VPN, and networking issues.
• Handle system setups, software installs, and hardware deployment.
• Maintain documentation of procedures, incidents, and resolutions.

Skills

Windows

macOS

Active Directory

Office 365

VPN

Networking

Helpdesk

Dispatch

Education

Associate degree

Bachelor's degree

Tools

Microsoft Exchange

Office 365 Admin

Job description

Axiom Technologies is seeking an experienced IT Desktop Support Engineer for a full-time, 1-year independent contractor role based in Wauwatosa, Wisconsin. You will provide on-site and remote support, coordinating service requests and ensuring timely resolutions.

The role requires 1–2 years in desktop support, familiarity with Windows/macOS, AD, Exchange, and Office 365, plus strong coordination skills. On-site work in Wisconsin with potential for advancement.