A leading IT staffing company is seeking a Deskside Support Representative in Phoenix, AZ. The role requires basic Windows OS and hardware diagnostic skills, fluent English for face-to-face interactions, and strong teamwork abilities. This position involves managing PC parts inventory, maintaining calendar integrity, and supporting workflow through an action ticket system. This is a full-time role with no weekend or on-call requirements.
Qualifications
Strong skills in Windows OS and basic hardware diagnostics are required.
Fluency in English for customer interactions is necessary.
Ability to work in a team environment and take direction.
Responsibilities
Manage PC parts inventory effectively.
Participate in managing the action ticket system for workflow.
Maintain calendar integrity for scheduling.
Skills
Basic Windows OS skills
Basic hardware diagnostic skills
PC setup skills
Fluent English
Teamwork
Job description
A leading IT staffing company is seeking a Deskside Support Representative in Phoenix, AZ. The role requires basic Windows OS and hardware diagnostic skills, fluent English for face-to-face interactions, and strong teamwork abilities. This position involves managing PC parts inventory, maintaining calendar integrity, and supporting workflow through an action ticket system. This is a full-time role with no weekend or on-call requirements.