On-Site IT Support Specialist

Stefanini; New Kensington (Westmoreland County); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

A staffing solutions company is seeking a Deskside Technician for a long-term assignment in Alcoa Center, PA. The ideal candidate will excel in customer service and possess strong troubleshooting skills, particularly in MS Office and Windows operating systems. Responsibilities include resolving hardware and software issues on-site and providing support in manufacturing environments. Qualified applicants should have at least 2 years of desk side support experience and a technical degree or equivalent experience.

Formación

• 2+ years of experience providing desk side support.
• Excellent troubleshooting skills including hardware and software issues.
• Experience with printer support and various scanners.

Responsabilidades

• Solve customer support issues by visiting end-user locations.
• Provide support in an office or manufacturing environment.
• Resolve Windows XP and Windows 7 operating system errors.

Conocimientos

Customer service

Troubleshooting skills

MS Office proficiency

Windows XP and Windows 7 troubleshooting

Network troubleshooting

Educación

Technical degree or equivalent experience

Herramientas

Symantec Virus Scan

Remedy Software

Cisco devices/networking

Descripción del empleo

A staffing solutions company is seeking a Deskside Technician for a long-term assignment in Alcoa Center, PA. The ideal candidate will excel in customer service and possess strong troubleshooting skills, particularly in MS Office and Windows operating systems. Responsibilities include resolving hardware and software issues on-site and providing support in manufacturing environments. Qualified applicants should have at least 2 years of desk side support experience and a technical degree or equivalent experience.