Onsite Workstation & Mac Support Specialist (Contract)

Cygnus Professionals Inc; Harrisburg (Dauphin County); On-site; USD 40,000 - 60,000; Part time

Job summary

A leading technology consulting company based in Harrisburg is seeking a Workstation Specialist to provide support for workstations and laptops. The ideal candidate will have 3+ years of experience in deploying and supporting PCs in a large enterprise environment. Responsibilities include troubleshooting device issues, managing support tickets, and ensuring device compliance. Effective communication skills and ability to work as a team player are essential for this role. The position requires onsite interviews and priority will be given to local candidates.

Qualifications

• 3+ years of experience deploying PCs and user support in an enterprise.
• Experience managing PC images and domain environment.
• Proficient in installing and repairing PC hardware.

Responsibilities

• Provide workstation and laptop support, including deployment and troubleshooting.
• Monitor incident queues and manage support tickets.
• Collaborate with IT teams for device compliance monitoring.

Skills

Deploying PCs and providing support

Developing, testing, maintaining PC images

Installing and configuring PC hardware

Repairing PCs by replacing components

Managing profiles and certificates

Scripting with VBS and PowerShell

Application Support for MS Office 365

Tools

SCCM

Microsoft Office 365

Active Directory

Job description

A leading technology consulting company based in Harrisburg is seeking a Workstation Specialist to provide support for workstations and laptops. The ideal candidate will have 3+ years of experience in deploying and supporting PCs in a large enterprise environment. Responsibilities include troubleshooting device issues, managing support tickets, and ensuring device compliance. Effective communication skills and ability to work as a team player are essential for this role. The position requires onsite interviews and priority will be given to local candidates.