On-Site IT Operations Manager — SOX & Security

SmartStop Self Storage; Aliso Viejo (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health insurance including medical,/dh

Dental insurance

Vision insurance

Job summary

SmartStop Self Storage is seeking an IT Operations Manager to lead day-to-day IT infrastructure, security, and compliance across our U.S. operations. You will own ITGC design, monitor controls, and coordinate SOX compliance efforts with internal and external audit teams.

The role requires strong networking, cloud, and server expertise, plus 5+ years in IT operations. This is a full-time, on-site position at our Ladera Ranch, CA headquarters, with a discretionary annual bonus opportunity.

Qualifications

• Bachelor’s degree in Information Systems/Technology, Computer Science, or related field or equivalent experience.
• 5+ years of experience in IT operations, systems administration, or infrastructure management.
• Strong knowledge of networking, server administration, cloud platforms (AWS/Azure/GCP), and security best practices.
• Familiarity with SSAE 18 (SOC 1/SOC 2) report evaluations and SoD concepts.
• Experience with Governance, Risk and Compliance platforms.

Responsibilities

• Oversees daily IT operations of infrastructure, networks, servers, cloud environments, and end-user systems.
• Owns design and monitoring of IT General Controls (ITGC) and automated controls.
• Develops and enforces IT policies around security, access, data protection, and availability.
• Monitors performance, troubleshoots issues, and conducts root-cause analysis.
• Ensures business continuity and disaster recovery plans are current and tested.
• Maintains compliance with regulatory and security standards (PCI, etc.).
• Manages SOX compliance processes and coordinates with internal/external audit teams.
• Administers user provisioning, permissions, and other system duties as needed.

Skills

IT operations

Systems administration

Networking

Server administration

Cloud platforms

Security best practices

Communication skills

SOX/compliance

Risk & governance

Education

Bachelor’s degree in Information Systems/Technology/CompSci

Tools

AWS

Azure

GCP

SOC 1/ SOC 2 reporting tooling

Job description

SmartStop Self Storage is seeking an IT Operations Manager to lead day-to-day IT infrastructure, security, and compliance across our U.S. operations. You will own ITGC design, monitor controls, and coordinate SOX compliance efforts with internal and external audit teams.

The role requires strong networking, cloud, and server expertise, plus 5+ years in IT operations. This is a full-time, on-site position at our Ladera Ranch, CA headquarters, with a discretionary annual bonus opportunity.