IT Operations & Compliance Manager

SmartStop Self Storage; San Clemente (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health insurance including medical, d

On-site work at Ladera Ranch

Job summary

SmartStop Self Storage in Ladera Ranch, CA is seeking an IT Operations Manager to lead the day-to-day management of the company’s technology infrastructure, systems, and support functions. This role focuses on reliability, security, and performance of the IT environment, including ITSOX compliance.

You will partner with internal teams and external auditors to ensure uptime, regulatory readiness, and effective IT governance while stewarding IT operations and security practices.

Qualifications

• Bachelor’s degree in information systems/technology or related field.
• 5+ years in IT operations, systems administration, or infrastructure management.
• Strong networking, server administration, cloud platforms, and security practices.

Responsibilities

• Oversees daily IT infrastructure operations including networks, servers, and cloud environments.
• Owns ITGC design, monitoring, and automated controls.
• Develops and enforces security policies, access controls, and data protection.
• Monitors performance, troubleshoots issues, and conducts root-cause analyses.
• Ensures IT SOX compliance and coordinates with internal teams and auditors.
• Maintains business continuity and disaster recovery plans.

Skills

Communication

Analytical thinking

Problem solving

Cross-functional collaboration

Security awareness

Attention to detail

Education

Bachelor’s degree in Information Systems/Technology or Computer Science

Tools

AWS

Azure

GCP

Job description

SmartStop Self Storage in Ladera Ranch, CA is seeking an IT Operations Manager to lead the day-to-day management of the company’s technology infrastructure, systems, and support functions. This role focuses on reliability, security, and performance of the IT environment, including ITSOX compliance.

You will partner with internal teams and external auditors to ensure uptime, regulatory readiness, and effective IT governance while stewarding IT operations and security practices.