IT Operations Manager: Secure, Compliant IT Reliability

SmartStop Self Storage; San Juan Capistrano (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health insurance including medical,-dh

Dental insurance

Vision insurance

Job summary

SmartStop Self Storage in California seeks an IT Operations Manager to lead daily IT infrastructure management, including networks, servers, and cloud environments. You will own ITGC design, security policies, and regulatory compliance programs, guiding controls and audits.

Reporting to the IT Director, you’ll ensure system reliability, disaster recovery readiness, and ongoing SOX compliance across the organization while coordinating with internal teams and external audit partners.

Qualifications

• Bachelor’s degree in Information Systems/Technology, Computer Science, or related field.
• 5+ years of IT operations, systems administration, or infrastructure management.
• Knowledge of networks, server administration, cloud platforms and security.

Responsibilities

• Oversees IT infrastructure operations including networks, servers, and cloud environments.
• Designs and monitors IT General Controls (ITGC) and automated controls.
• Develops IT policies and procedures around security and data protection.
• Monitors system performance and conducts root-cause analysis.
• Assesses cybersecurity posture and regulatory compliance requirements.
• Ensures business continuity and disaster recovery plans are tested.
• Maintains compliance with PCI and related standards.
• Tracks IT operational metrics and supports SOX compliance activities.
• Collaborates with internal teams and external auditors for evidence collection.
• Manages user provisioning and access control administration.

Skills

Strong communication skills

Analytical thinking

Problem-solving

Time management

Education

Bachelor’s degree in Information Systems/Technology, Computer Science, or related field

Tools

AWS

Azure

GCP

SOC 1/SOC 2 reports

Governance, Risk and Compliance platforms

Job description

SmartStop Self Storage in California seeks an IT Operations Manager to lead daily IT infrastructure management, including networks, servers, and cloud environments. You will own ITGC design, security policies, and regulatory compliance programs, guiding controls and audits.

Reporting to the IT Director, you’ll ensure system reliability, disaster recovery readiness, and ongoing SOX compliance across the organization while coordinating with internal teams and external audit partners.