IT Operations Lead: Reliability, Security & SOX Compliance

SmartStop Self Storage; Irvine (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health insurance including medical,牙?牙

Job summary

SmartStop Self Storage is seeking an IT Operations Manager to lead the day-to-day management of the company’s technology infrastructure, systems, and support functions. You’ll own the reliability, security, and performance of the IT environment, including SOX ITGC controls and related compliance activities.

Reporting to the IT Director, you will oversee networks, servers, cloud environments, and governance processes while coordinating with internal teams and external auditors to ensure uptime

Qualifications

• 5+ years of experience in IT operations, systems administration, or infrastructure management.
• Bachelor’s degree in Information Systems/Technology, Computer Science, or related field.
• Strong knowledge of networking, server administration, cloud platforms (AWS/Azure/GCP), and security best practices.
• Familiarity with SSAE 18 (SOC 1/SOC 2) report evaluations and SoD concepts.
• Experience with Governance, Risk and Compliance platforms.

Responsibilities

• Oversees daily operations of IT infrastructure, including networks, servers, cloud environments, and end-user systems.
• Owns ITGC and automated control design, monitoring and testing.
• Develops and enforces IT security policies, access controls, data protection, and system availability.
• Monitors system performance, troubleshoots issues, and conducts root-cause analysis.
• Ensures business continuity and disaster recovery plans are current and tested.
• Maintains compliance with regulatory standards (PCI, etc.).
• Tracks IT operational metrics and supports SOX compliance activities.
• Collaborates with internal teams and external auditors for evidence collection.

Skills

IT operations

Systems administration

Networking

Cloud platforms

Security best practices

SOX compliance

Education

Bachelor's degree in IT/CS or related field

Tools

AWS

Azure

GCP

SOC reports

ITGC

Job description

SmartStop Self Storage is seeking an IT Operations Manager to lead the day-to-day management of the company’s technology infrastructure, systems, and support functions. You’ll own the reliability, security, and performance of the IT environment, including SOX ITGC controls and related compliance activities.

Reporting to the IT Director, you will oversee networks, servers, cloud environments, and governance processes while coordinating with internal teams and external auditors to ensure uptime