On-Site IT Operations & Asset Support Analyst

Kaeppel Consulting, LLC; Erie (Erie County); On-site; USD 65,000 - 90,000; Full time

Job summary

Kaeppel Consulting, LLC seeks 3 IT Operations Analysts for on-site support in Erie, PA for a one-year contract. Resource will perform admin and operational tasks under ATSS leadership, focusing on service requests, asset management, and system maintenance.

Responsibilities include configuration, backups, firmware/software updates, documentation, and cross-functional SOP development with CP&M teams. On-site collaboration is required.

Qualifications

• Familiarity with ServiceNow requests and intake.
• Familiarity with Infoblox and asset management.
• General networking and systems administration knowledge.

Responsibilities

• Review, analyze, and optimize processes and workflows under supervision.
• Assist in documentation audits and process improvement efforts.
• Provide Tier 1 application and operational support.
• Coordinate asset configuration, backups, and software updates.

Skills

ServiceNow

Infoblox

Networking

SysAdmin

Backups

Firmware updates

Software updates

Documentation

Asset management

Troubleshooting

Job description

Kaeppel Consulting, LLC seeks 3 IT Operations Analysts for on-site support in Erie, PA for a one-year contract. Resource will perform admin and operational tasks under ATSS leadership, focusing on service requests, asset management, and system maintenance.

Responsibilities include configuration, backups, firmware/software updates, documentation, and cross-functional SOP development with CP&M teams. On-site collaboration is required.