On-Site IT Support Engineer (Windows & Network)

Axiom Technologies

Harrisburg (Dauphin County)

Hybrid

USD 30,000 - 47,000

Part time

14 days+

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Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Harrisburg, PA. This contract-based, on-demand role requires responding to service requests, diagnosing issues, and delivering hands-on assistance for desktop systems, laptops, and peripherals at the client location.

Responsibilities include configuring hardware and software, resolving LAN issues, documenting activities, and following client security procedures.

Qualifications

  • Experience providing on-site desktop support.
  • Familiar with Windows desktop environments and enterprise software.
  • Able to troubleshoot hardware and network connectivity on client sites.

Responsibilities

  • Provide on-site desktop and IT support at client locations.
  • Troubleshoot Windows desktops, laptops, and peripherals.
  • Install and configure hardware, OS, and enterprise software.
  • Resolve LAN connectivity issues and basic networking problems.
  • Assist with device setup, replacements, and installations.
  • Perform basic network troubleshooting via console access.
  • Document activities and communicate progress to the service delivery team.
  • Adhere to client IT policies and security procedures on site.

Skills

Windows OS
Hardware troubleshooting
Networking basics
Desktop peripherals
Customer service
On-site work

Tools

Windows Laptop
LAN Cable
Console Cable
Screwdriver Toolkit
Basic IT tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Harrisburg, PA. This contract-based, on-demand role requires responding to service requests, diagnosing issues, and delivering hands-on assistance for desktop systems, laptops, and peripherals at the client location.

Responsibilities include configuring hardware and software, resolving LAN issues, documenting activities, and following client security procedures.

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