On-Site IT Field Technician for Corrections Facility

nLeague; Mount Pleasant (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services provider is seeking an experienced IT Field Services Support Specialist to offer comprehensive IT management on-site in Mount Pleasant, IA. The position includes hands-on technical troubleshooting, installation, and maintaining hardware and systems within a correctional environment. Ideal candidates should demonstrate strong customer service and communication skills, establish effective collaboration with facility staff, and be capable of working under compliance standards while ensuring technical stability of the IT infrastructure.

Qualifications

• Working knowledge of computers, networking, and related communication technologies.
• Experience with installation, imaging, and configuration of IT equipment.
• Ability to collaborate effectively with facility leadership and external partners.

Responsibilities

• Provide IT support within a correctional environment.
• Troubleshoot technical issues with PCs and related technologies.
• Support server and network equipment projects.

Skills

Customer service

Technical troubleshooting

Communication skills

Network equipment management

PC installation and maintenance

Education

Graduation from a four-year college or university

Tools

PCs

Servers

Wireless systems

VoIP systems

Fiber optic equipment

Job description

A technology services provider is seeking an experienced IT Field Services Support Specialist to offer comprehensive IT management on-site in Mount Pleasant, IA. The position includes hands-on technical troubleshooting, installation, and maintaining hardware and systems within a correctional environment. Ideal candidates should demonstrate strong customer service and communication skills, establish effective collaboration with facility staff, and be capable of working under compliance standards while ensuring technical stability of the IT infrastructure.