Field Services & Security Systems Technician

Mbi Llc; Mount Pleasant (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology services provider in Iowa is looking for an experienced IT Support Specialist responsible for the installation, configuration, and maintenance of various systems including PCs, servers, and security technologies. The successful candidate will possess a Bachelor's degree and at least five years of relevant experience. Responsibilities include troubleshooting technical issues, ensuring compliance with security standards, and delivering excellent customer service. The role requires strong communication skills and effective collaboration with facility leadership and external partners.

Qualifications

• Bachelor's degree from a four-year college or university.
• 5+ years of experience in IT support roles.
• Demonstrated expertise in networking and security technologies.

Responsibilities

• Install, maintain, and troubleshoot PCs, servers, and networking equipment.
• Ensure compliance with security regulations and policies.
• Provide technical support to users and generate work orders.

Skills

Technical troubleshooting

Customer service

Collaboration

Data analysis

Network configuration

Education

Bachelor's degree

Tools

PCs

VoIP systems

Network switches

Security systems

Wireless systems

Job description

A technology services provider in Iowa is looking for an experienced IT Support Specialist responsible for the installation, configuration, and maintenance of various systems including PCs, servers, and security technologies. The successful candidate will possess a Bachelor's degree and at least five years of relevant experience. Responsibilities include troubleshooting technical issues, ensuring compliance with security standards, and delivering excellent customer service. The role requires strong communication skills and effective collaboration with facility leadership and external partners.