On-Site Inventory & Service Technician (NC)

W.W. Grainger, Inc.; Raleigh (NC); On-site; USD 2,893,000 - 3,710,000; Full time

Job summary

W.W. Grainger, Inc. is hiring a full-time On-Site Service Specialist in the North Carolina market to support KeepStock implementations and on-site inventory management. You will assist in pre-implementation activities, train customers, and help manage inventory across diverse customer environments.

The role requires 3 years in customer service or warehouse settings, a HS diploma, and ability to lift 25–60 lbs. A valid driver's license and insurance are required.

Qualifications

• 3 years' experience in customer service or warehouse environment.
• High School diploma or equivalent.
• Technical skills and experience solving problems.

Responsibilities

• Perform machine break/fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process.
• Assist customers with staging, labeling and organizing product at a customer site.
• Will cover PTO and will have route based responsibilities and activities when needed.
• Complete product relocation and discontinuation process

Skills

Customer service

Warehouse operations

Technical skills

Problem solving

Education

High School diploma or equivalent

Job description

W.W. Grainger, Inc. is hiring a full-time On-Site Service Specialist in the North Carolina market to support KeepStock implementations and on-site inventory management. You will assist in pre-implementation activities, train customers, and help manage inventory across diverse customer environments.

The role requires 3 years in customer service or warehouse settings, a HS diploma, and ability to lift 25–60 lbs. A valid driver's license and insurance are required.