On-Site Service & Inventory Specialist

Grainger; Raleigh (NC); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

18 PTO days per year

6 company holidays

401(k) with 6% company match

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling and tools

Maternity and parental leave

Job summary

Grainger is hiring a full-time On-Site Service Specialist for the North Carolina market. The OSS will support KeepStock implementation and customer service excellence by aiding in pre-implementation and rollout, training customers, and assisting with inventory management across diverse client sites.

Ideal candidates have 3 years in customer service or warehouse settings, strong technical/problem-solving skills, and a valid driver's license.

Qualifications

• 3 years' experience in customer service or warehouse environment.
• Technical skills and experience solving problems.
• Ability to lift 25 to 60 lbs or work in difficult positions.
• Managed several projects simultaneously.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Perform machine break/fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site; ensure accurate information is collected to help direct the KeepStock implementation process.
• Assist customers with staging, labeling and organizing product at a customer site.
• Will cover PTO and will have route based responsibilities and activities when needed.
• Complete product relocation and discontinuation process.

Skills

Customer service

Warehouse experience

Technical skills

Education

High School diploma or equivalent

Job description

Grainger is hiring a full-time On-Site Service Specialist for the North Carolina market. The OSS will support KeepStock implementation and customer service excellence by aiding in pre-implementation and rollout, training customers, and assisting with inventory management across diverse client sites.

Ideal candidates have 3 years in customer service or warehouse settings, strong technical/problem-solving skills, and a valid driver's license.