On-Site HR Helpdesk & Systems Support

Tyson Foods; Blountsville (AL); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Tyson Foods is seeking a HR Systems Support Associate at the Blountsville plant to serve as the first point of contact for users via case management, chat, and phone. You will manage high-volume walk-up support, resolve first-level issues, and assist with HR data updates and LOA navigation.

The role requires strong communication, data-entry accuracy, and proficiency in MS Excel/Word/PowerPoint. A bachelor's degree and at least 2 years in customer support are expected; on-site work, 9:00 AM–7:30

Qualifikationen

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in a customer support role.
• Proficient in Excel, Word, and PowerPoint.
• Strong communication and troubleshooting skills.

Aufgaben

• Provides basic navigation support for routine HR inquiries and updates.
• Manages high-volume walk-up and phone support for People Operations.
• Collaborates with teams to meet service level agreements.

Kenntnisse

Customer support

Data entry

MS Excel

MS Word

PowerPoint

Ausbildung

Bachelor's degree

Tools

SAP/HR

Workday

Jobbeschreibung

Tyson Foods is seeking a HR Systems Support Associate at the Blountsville plant to serve as the first point of contact for users via case management, chat, and phone. You will manage high-volume walk-up support, resolve first-level issues, and assist with HR data updates and LOA navigation.

The role requires strong communication, data-entry accuracy, and proficiency in MS Excel/Word/PowerPoint. A bachelor's degree and at least 2 years in customer support are expected; on-site work, 9:00 AM–7:30