On-site HR Helpdesk Administrator — Benefits & Payroll

Easterseals NH & VT; Manchester (NH); Presencial; USD 28.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

PTO from day one

9 paid holidays

403(b) employer match

Tuition reimbursement

Wellness programs

Veteran-friendly

Recovery-friendly workplace

Descripción de la vacante

Easterseals NH & VT is seeking a Human Resources Helpdesk Administrator to serve as the first point of contact for employee inquiries regarding HR policies, benefits, payroll, and procedures. On location at our Auburn Street home office in New Hampshire, this full-time role supports onboarding, benefits, and payroll processes.

The ideal candidate has 2–3 years HR/Benefits experience, an Associate’s degree preferred, and proficiency with MS Office. Workday is a plus.

Formación

• Two to three (2-3) years related Human Resources and/or Benefits experience required.
• Associate’s degree in related field preferred.
• Workday experience beneficial; Microsoft Office Suite experience required.

Responsabilidades

• Provide excellent customer service while responding to employee inquiries via phone, email, and in-person regarding HR policies, benefits, payroll, and procedures.
• Provide guidance and support to onboarding, benefits, and payroll.
• Maintain accurate records of employee interactions and issues reported, and conduct follow-up as needed to ensure resolution.
• Assist employees with benefits enrollment.
• Collaborate with HR team members to resolve complex employee issues and escalate as necessary.
• Ensure departmental invoices, purchase orders, and corporate credit card reconciliations are prepared, coded, and submitted accurately and in a timely manner.
• Manage Employee Recognition programs such as Caught in the Act, Longevity Awards and others as assigned.
• Serve as DiSC Epic-Wiley administrator, ensuring assessment links and results are sent to staff.
• Manage, order, and record supplies and equipment for program and/or department.
• Place service calls for and perform maintenance, as required.
• Develop and maintain HR resources, FAQs, and support documentation for employees.
• Support HR initiatives and projects as needed.

Conocimientos

Customer service

Communication skills

Problem solving

Attention to detail

Confidential information handling

Educación

Associate’s degree in related field

Herramientas

Workday

Microsoft Office

Descripción del empleo

Easterseals NH & VT is seeking a Human Resources Helpdesk Administrator to serve as the first point of contact for employee inquiries regarding HR policies, benefits, payroll, and procedures. On location at our Auburn Street home office in New Hampshire, this full-time role supports onboarding, benefits, and payroll processes.

The ideal candidate has 2–3 years HR/Benefits experience, an Associate’s degree preferred, and proficiency with MS Office. Workday is a plus.