Senior HR Assistant

University System of New Hampshire; Durham (NH); On-site; USD 27,000 - 44,000; Full time

Job summary

University System of New Hampshire is seeking a Senior Human Resources Assistant to support system-wide hiring and onboarding, and to assist HR Business Partners. You will manage interview scheduling, documentation, and communications while keeping projects moving forward.

You will work with campus partners to provide professional service and maintain accurate HR records, using MS Office tools and, when needed, Workday. This role emphasizes confidentiality and customer-focused support.

Qualifications

• Associate degree and 3 years of professional experience in HR or a related field, or equivalent to 5 years.
• Ability to maintain calm demeanor in a fast-paced environment.
• Strong organizational and multi-tasking capabilities.

Responsibilities

• Coordinate recruiting and onboarding activities, including interview scheduling and offer letters.
• Manage calendars, meetings, communications, and HR records with attention to detail.
• Provide responsive service via walk-ins, phone, email, and ticketing systems.
• Coordinate meetings, events, projects, and programs with logistics and timelines.
• Prepare HR materials and reports using MS Office and databases.

Skills

HR coordination

Customer service

Calendar management

Communications

MS Office

Interpersonal skills

Education

Associate degree or higher in HR or related field

Tools

Workday

Job description

The Senior Human Resources Assistant plays an important role in supporting system-wide hiring and HR services, helping create a positive experience for candidates, new employees, and campus partners. This role coordinates key hiring and onboarding activities, supports HR Business Partners, and keeps communications, processes, and projects moving forward.

Duties/Responsibilities:

Administrative & Organizational Management - 55%

• Coordinates and supports recruiting and onboarding activities, including interview scheduling, new hire documentation, offer letters, HR communications, databases, training records, and related processes.

• Manages complex calendars, meetings, scheduling, records, correspondence, and competing priorities with strong attention to detail and follow-through.

Communication & Relationship Management - 20%

• Provides responsive, professional service through walk-in interactions, phone, email, chat, and ticketing systems.

• Communicates effectively with internal and external customers and serves as a liaison among HR team members, senior leadership, candidates, employees, and campus stakeholders.

Project, Event & Program Coordination - 15%

• Coordinates meetings, events, projects, and programs, including logistics, materials, communications, timelines, and stakeholder involvement; understands objectives and provides informed administrative support.

Information Management & Technology - 10%

• Prepares and maintains presentations, spreadsheets, databases, reports, forms, and other HR materials while ensuring information is accurate, organized, accessible, and appropriately communicated.

Requirements:

Minimum Education & Experience:

• Associate degree and 3 years of professional experience in HR or a related field, or combination of higher education and professional experience equivalent to 5 years.

Knowledge Skills, & Abilities:

• Ability & willingness to maintain a calm demeanor while operating in a fast paced and dynamic environment with a positive attitude.

• Ability to work independently and as part of a team.

• Anticipate customer needs and plan accordingly. Able to multi-task, prioritize with strong organizational skills.

• Ability to use discretion and handle confidential information.

• Effective communication skills and excellent customer service skills.

• Strong interpersonal skills; ability to interact with all levels of an organization.

• Demonstrated ability to resolve problems as they arise. Follow through on business deliverables with a sense of urgency.

• Actively drive process improvements related to the work that the role is accountable for and across HR team.

• Proficient with MS Office applications and emerging AI tools, with the ability to leverage technology to improve efficiency, accuracy, and service delivery.

Preferred Qualifications:

• Experience with Workday a plus.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

$19.27 - $31.75

More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location:

Durham