HR Helpdesk Administrator — People, Payroll & Benefits

Easter Seals NH, Inc.; Manchester (NH); Presencial; USD 28.000 - 29.000; Jornada completa

Descripción de la vacante

Easter Seals NH, Inc. is hiring a Human Resources Helpdesk Administrator at our Manchester, NH location to serve as the first point of contact for employee inquiries on HR policies, benefits, payroll, and procedures.

The role requires 2–3 years HR/benefits experience, strong customer service, and proficiency with Microsoft Office; Workday experience is a plus. On-site, Monday–Friday, 8:00–5:00, with a comprehensive benefits package.

Formación

• 2–3 years related Human Resources and/or Benefits experience required.
• Associate's degree in related field preferred.
• Workday experience beneficial, Microsoft Office Suite experience required.
• Excellent customer service skills.
• Computer proficiency, organization, attention to detail, problem-solving, and the ability to handle confidential information.
• Valid driver's license and reliable transportation.

Responsabilidades

• Provide excellent customer service while responding to employee inquiries via phone, email, and in-person regarding HR policies, benefits, payroll, and procedures.
• Provide guidance and support to onboarding, benefits, and payroll.
• Maintain accurate records of employee interactions and issues reported, and conduct follow-up as needed to ensure resolution.
• Assist employees with benefits enrollment.
• Collaborate with HR team members to resolve complex employee issues and escalate as necessary.
• Ensure departmental invoices, purchase orders, and corporate credit card reconciliations are prepared, coded, and submitted accurately and in a timely manner.
• Manage Employee Recognition programs such as Caught in the Act, Longevity Awards and others as assigned.
• Serve as DiSC Epic-Wiley administrator, ensuring assessment links and results are sent to staff.
• Manage, order, and record supplies and equipment for program and/or department. Place service calls for and perform maintenance, as required.
• Develop and maintain HR resources, FAQs, and support documentation for employees.
• Support HR initiatives and projects as needed.

Conocimientos

Customer service

Organization

Attention to detail

Problem solving

Confidentiality

Educación

Associate's degree in related field

Herramientas

Workday

Microsoft Office

Descripción del empleo

Easter Seals NH, Inc. is hiring a Human Resources Helpdesk Administrator at our Manchester, NH location to serve as the first point of contact for employee inquiries on HR policies, benefits, payroll, and procedures.

The role requires 2–3 years HR/benefits experience, strong customer service, and proficiency with Microsoft Office; Workday experience is a plus. On-site, Monday–Friday, 8:00–5:00, with a comprehensive benefits package.