On-Site Facility Services & Operations Coordinator

VetJobs; Dallas (TX); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

BGIS in Dallas, TX is seeking a Facility Services Coordinator to join our on-site team. You will greet clients, manage the virtual service center requests, coordinate room bookings, and support site management with contractor coordination.

The role emphasizes customer service, data entry, mail/courier logistics, and basic building operations, requiring strong communication, attention to detail and proficiency with Word, Excel and Outlook.

Formación

• Strong demonstrated experience working in a Customer Service Center environment.
• Demonstrated understanding of customer service principles.
• Strong demonstrated professional telephone manner, listening, empathy, clear client outcome.
• Proficient in Word, Excel, Outlook and Internet access with good keyboard speed and accuracy.
• Able to respond quickly to change and adopt a flexible/ innovative approach.

Responsabilidades

• Meet and greet clients and visitors.
• Act as the first point of contact for all incoming phone queries and room bookings in the virtual service center.
• Assist the internal site management team and conduit for client requests.
• Manage mail & courier deliveries and distribution.
• Support building access cards delivery and meeting room requirements.
• Submit and monitor work orders with landlords and process FedEx packages.
• Provide 1 tier support for printer/plotter issues and perform PM checks.
• Invoicing receipting, reconciliation, and data entry tasks.

Conocimientos

Customer service

Telephone etiquette

Data entry

Communication

Attention to detail

Problem solving

Educación

High School/GED

Herramientas

Word

Excel

Outlook

Internet access

Descripción del empleo

BGIS in Dallas, TX is seeking a Facility Services Coordinator to join our on-site team. You will greet clients, manage the virtual service center requests, coordinate room bookings, and support site management with contractor coordination.

The role emphasizes customer service, data entry, mail/courier logistics, and basic building operations, requiring strong communication, attention to detail and proficiency with Word, Excel and Outlook.