Service Operations & Dispatch Coordinator

Facility Solutions Group, Inc.; Dallas (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Facility Solutions Group, Inc. is seeking a Service Coordinator in Dallas, Texas. Responsibilities include entering and dispatching service work orders, ensuring proper communication with subcontractors, and managing customer portals. The ideal candidate will have strong customer service skills and proficient knowledge of Excel and Outlook.

A high school diploma is required, along with a valid driver's license and the ability to thrive in a fast-paced environment. Strong organizational and communication skills are essential for success in this role.

Qualifications

• Must be able to pass drug and background screen.
• Thrive and adapt to a fast-paced dynamic environment.
• Maintain a strong ability to manage and complete projects under tight deadlines.

Responsibilities

• Enter and dispatch work orders.
• Ensure that work orders have been received by subcontractors.
• Verify the scheduled time and date of the work.
• Close all service calls in the system when work is complete.

Skills

Customer service skills

Verbal communication

Written communication

Proficiency in Excel

Proficiency in Outlook

Education

High school diploma or equivalent

Job description

Facility Solutions Group, Inc. is seeking a Service Coordinator in Dallas, Texas. Responsibilities include entering and dispatching service work orders, ensuring proper communication with subcontractors, and managing customer portals. The ideal candidate will have strong customer service skills and proficient knowledge of Excel and Outlook.

A high school diploma is required, along with a valid driver's license and the ability to thrive in a fast-paced environment. Strong organizational and communication skills are essential for success in this role.