On-Site Facilities Coordinator: Ops, Vendors & Admin

Jones Lang LaSalle Incorporated; Boston (MA); On-site; USD 67,000 - 75,000; Full time

Benefits offered by this job

401(k) plan with matching company code

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

JLL is seeking a Facilities Coordinator to provide administrative and operational support to the site management team in Boston, MA. You will coordinate vendor activities, maintain records, and help communicate between staff, vendors, and clients to keep day-to-day operations running smoothly.

Your role emphasizes front-desk support, safety compliance, and KPI tracking, with opportunities to grow in facilities management while contributing to a productive, safe workplace.

Qualifications

• HS diploma or GED.
• 2 years of experience in an administrative or operational support role with strong organizational skills and attention to detail.
• Proficiency in Google Suite, particularly Google Docs and Sheets, with ability to learn facility management software systems.
• Excellent written and verbal communication skills with a customer service orientation.
• Ability to prioritize tasks, manage time effectively, and handle multiple responsibilities simultaneously.
• Ability to work onsite full time Monday through Friday 8am-5pm with flexibility for occasional overtime as needed.

Responsibilities

• Schedule and coordinate vendor activities, site inspections, and service requests while maintaining accurate records of all interactions and site activities
• Assist in preparing reports on site operations and vendor performance, tracking and reporting on key performance indicators (KPIs) to support data-driven decision making
• Respond to routine inquiries from staff, vendors, and clients with excellent customer service while supporting the implementation of site procedures and protocols
• Organize and maintain site documentation, operational manuals, and coordinate site meetings with relevant materials preparation
• Provide front desk operations support, greet visitors professionally, and serve as a welcoming first point of contact for the facility
• Liaison with regional mailroom lead to ensure smooth site operations and provide backup reception and mailroom support on an as-needed basis
• Participate in safety and compliance initiatives to promote a safe working environment and support emergency response coordination when required

Skills

Google Suite

Customer service

Time management

Education

HS diploma or GED

Tools

Google Docs

Google Sheets

Facility management software

Job description

JLL is seeking a Facilities Coordinator to provide administrative and operational support to the site management team in Boston, MA. You will coordinate vendor activities, maintain records, and help communicate between staff, vendors, and clients to keep day-to-day operations running smoothly.

Your role emphasizes front-desk support, safety compliance, and KPI tracking, with opportunities to grow in facilities management while contributing to a productive, safe workplace.