Facilities Operations & Vendor Coordinator

JLL; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

JLL is seeking a Site Operations Coordinator in Chicago to provide essential administrative and operational support, acting as a liaison between vendors, clients, and internal teams. You will help coordinate daily site operations, manage schedules, and track performance metrics.

The role emphasizes documentation, process implementation, and collaboration across stakeholders to deliver high-quality facility management services. prior experience in admin or operations is preferred.

Qualifications

• HS diploma or GED required.
• 1–2 years of administrative or operational support experience.
• Strong organizational skills with attention to detail and accuracy in documentation.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Excellent written and verbal communication across all organizational levels.
• Ability to prioritize tasks and manage time in a dynamic environment.
• Basic understanding of customer service principles and stakeholder support.

Responsibilities

• Schedule and coordinate vendor activities, site inspections, and service appointments to ensure efficient facility operations.
• Maintain accurate records of vendor interactions, service requests, and site activities using digital platforms and databases.
• Prepare clear reports on site operations and vendor performance for management review.
• Respond promptly to routine inquiries from staff, vendors, and clients with professional communication.
• Support the implementation of site procedures and protocols to ensure consistency in operations.
• Organize and maintain site documentation, manuals, and compliance records for easy access.
• Track and report on KPIs to support data-driven decision making.

Skills

Organizational skills

Communication skills

Time management

Attention to detail

Vendor coordination

Education

HS diploma or GED

Tools

Excel

Outlook

CMMS

Job description

JLL is seeking a Site Operations Coordinator in Chicago to provide essential administrative and operational support, acting as a liaison between vendors, clients, and internal teams. You will help coordinate daily site operations, manage schedules, and track performance metrics.

The role emphasizes documentation, process implementation, and collaboration across stakeholders to deliver high-quality facility management services. prior experience in admin or operations is preferred.