On-site Event AV Technician — Guest-Centric Tech

White Lodging; Nashville (TN); In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

Life Insurance

EAP

401(k)

Vacation and PTO

Tuition Reimbursement

Discounted rooms

Descrizione del lavoro

White Lodging seeks an Audio/Visual Technician to manage AV presentations in meeting spaces and assist the events team. The role focuses on delivering exceptional service during events, following SOPs, and ensuring equipment readiness and security.

The incumbent will coordinate with Sales and Event Managers, handle vendor networks for AV support, and maintain equipment integrity while upholding hotel standards and guest satisfaction.

Competenze

• Extensive knowledge of event technology products and services e.g., audio visual equipment, staging, lighting, house and concert sound systems, computer-video presentation, connectivity, computers and telephone systems.

Mansioni

• Provides the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
• Adheres to and ensures compliance with all standards, policies, and procedures (MVP SOPs, LSOPs, etc.).
• Collaborates with Sales, Convention, and Event Managers to develop and coordinate convention events in the property.
• Establishes and manages a network of outside AV re-rent support companies to obtain favorable discounts and preferential service.
• Monitors equipment operation at each assigned event, observing and controlling room light levels, sound, and temperature.
• Instructs guest or client about proper equipment use and operation.
• Secures the equipment from theft following all security procedures.
• Observes and corrects any housekeeping deficiencies.
• Plans ahead for each set-up and take all needed items to the meeting location.
• Participates in regularly scheduled equipment inventory as required.
• Performs other duties as assigned

Conoscenze

Certification quiz

Chemical Training

Bloodborne Training

Sales skills

Purchasing/inventory

Hotel operations knowledge

Contracts & legalities

Communication skills

Conflict management

Customer relations

Organization

Software & hotel systems

Decision making

Influence

Problem solving

Presentation/Platform skills

Regulatory knowledge (OSHA/EPA/ADA/CFC

Strumenti

Hotel equipment systems

Descrizione del lavoro

White Lodging seeks an Audio/Visual Technician to manage AV presentations in meeting spaces and assist the events team. The role focuses on delivering exceptional service during events, following SOPs, and ensuring equipment readiness and security.

The incumbent will coordinate with Sales and Event Managers, handle vendor networks for AV support, and maintain equipment integrity while upholding hotel standards and guest satisfaction.