On-Site Event AV Technician

Encore; Rosemont (IL); On-site; USD 22,000 - 29,000; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure customer satisfaction, meet with guests on site, and monitor events throughout the day.

The role requires basic AV knowledge, the ability to troubleshoot, and the capacity to handle equipment and paperwork across hotel/convention center settings. A valid driver’s license and lifting capacity are required.

Qualifications

• 1 year of customer service or hospitality experience.
• 1 year of audio-visual experience or equivalent in an educational environment.
• A valid driver’s license is required.
• Additional DOT requirements may need to be met if applicable.

Responsibilities

• Equipment operation: set up, operate, and breakdown basic AV equipment.
• Customer service: exceed expectations, maintain client relationships, on-site checks.
• Technical ability: troubleshoot equipment and software issues promptly.
• Systems knowledge: complete paperwork, order entries, and coordinate with vendors.

Skills

Customer service

Hospitality

Audio-visual experience

Driver's license

Education

High school diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure customer satisfaction, meet with guests on site, and monitor events throughout the day.

The role requires basic AV knowledge, the ability to troubleshoot, and the capacity to handle equipment and paperwork across hotel/convention center settings. A valid driver’s license and lifting capacity are required.