On-Site Event AV Technician

Encore Global; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Encore Global is seeking a Technician to setup and operate basic audiovisual systems in a hotel/convention setting. You will interact with guests on site to ensure equipment works and needs are met, while maintaining professional relationships and accurate paperwork.

This role requires basic troubleshooting, ability to work with vendors, and lifting up to 50 lbs. The position is on-site with occasional travel and irregular hours.

Qualifications

• High School Diploma required; Associate's degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members who may operate company vehicles.
• DOT requirements may apply if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Meet with guests on site to ensure needs are met and equipment works properly.
• Troubleshoot equipment and software issues promptly and professionally.
• Complete system entry and paperwork accurately; coordinate with vendors as needed.
• Assist with floor up-selling and help finalize invoices with clients.

Skills

Customer service

Hospitality experience

Communication

Education

High School Diploma

Associate's degree

Tools

Navigator

Job description

Encore Global is seeking a Technician to setup and operate basic audiovisual systems in a hotel/convention setting. You will interact with guests on site to ensure equipment works and needs are met, while maintaining professional relationships and accurate paperwork.

This role requires basic troubleshooting, ability to work with vendors, and lifting up to 50 lbs. The position is on-site with occasional travel and irregular hours.