On-Site Enrollment Director — Private School Growth

Crossover; Costa Mesa (CA); On-site; USD 170,000 - 230,000; Full time

Job summary

Alpha is hiring for a Director of Client Enrollment to own the campus admissions process end-to-end at a single site, engaging high-net-worth families from first inquiry to day one. You will manage 20+ active families across a market, run tours, shadow days, and lead decision conversations while keeping HubSpot and SIS up to date, using AI tools to prep and summarize for leadership.

Ideal candidates have 3+ years in client-facing roles with high-value buyers, a proven enrollment journey

Qualifications

• 3+ years in a client-facing role where a family was the buyer at $25,000+ per client or $2,000+/month.
• Owned a client/admissions/enrollment journey from inquiry to commitment.
• Managed 7+ client relationships at once in a CRM or tracking system.
• Told a prospective client not to buy or enroll when not the right fit.
• Used AI tools in a client-facing workflow.
• Communicated concisely and professionally with executives and high-net-worth individuals.
• Led in-person tours, meetings, or hosted experiences for affluent families.
• Built multi-touch relationships over 30+ days and maintained engagement.
• Owned measurable enrollment or high-value customer-acquisition targets.
• Willing to work on-site in one campus market and authorize to work in the United States without visa sponsorship.

Responsibilities

• Own the enrollment journey for every prospective family from inquiry through onboarding.
• Carry 20+ active families at once, promptly answer inquiries and review applications daily.
• Lead campus tours, open houses, info sessions, and shadow days.
• Form admit or decline recommendations and deliver decisions to families.
• Keep HubSpot and SIS current after every interaction; use AI tools for prep and summaries; report pipeline health weekly.

Skills

Client relationship management

Clear communication

Sales & enrollment

CRM usage (HubSpot)

AI tooling (ChatGPT/Claude)

In-person campus tours

Tools

HubSpot

ChatGPT

Claude

Job description

Alpha is hiring for a Director of Client Enrollment to own the campus admissions process end-to-end at a single site, engaging high-net-worth families from first inquiry to day one. You will manage 20+ active families across a market, run tours, shadow days, and lead decision conversations while keeping HubSpot and SIS up to date, using AI tools to prep and summarize for leadership.

Ideal candidates have 3+ years in client-facing roles with high-value buyers, a proven enrollment journey