On-Site Education IT Support Specialist I

Vartek Services Inc; Milford (OH); On-site; USD 29,000 - 32,000; Full time

Job summary

Vartek Services Inc. is seeking an IT Support Specialist to deliver timely, on-site technical assistance to teachers, staff, and students in Milford, OH.

You will install devices, configure software, document issues in the ticketing system, and maintain high customer service standards while traveling between school sites.

This full-time, non-exempt role requires 0–2 years of experience, an associate degree, and A+ certification preferred; valid driver's license required.

Qualifications

• Associate’s degree; bachelor’s degree preferred
• 0-2 years experience
• A+ certification preferred

Responsibilities

• Provide on-site desktop and mobile device support to teachers, administrators and students
• Assist with setup, configuration and installation of devices, equipment, software, printers and peripherals
• Document break/fix activities in the online ticketing system
• Provide excellent customer service
• Attend school board meetings, as required
• Perform other duties as assigned

Skills

Customer service

Technical support

On-site support

Education

Associate’s degree

Tools

Ticketing system

Job description

Vartek Services Inc. is seeking an IT Support Specialist to deliver timely, on-site technical assistance to teachers, staff, and students in Milford, OH.

You will install devices, configure software, document issues in the ticketing system, and maintain high customer service standards while traveling between school sites.

This full-time, non-exempt role requires 0–2 years of experience, an associate degree, and A+ certification preferred; valid driver's license required.