Dispatching Scheduling

CLEVELAND FUNERAL HOME, INC.; City of Watertown (NY); On-site; USD 40,000 - 54,000; Full time

Job summary

CLEVELAND SERVICES, based in Watertown, NY, is seeking a Dispatching Scheduler to join our on-site team. This full-time role focuses on daily appointment scheduling, coordinating with clients and staff to ensure smooth operations and exceptional service.

Candidates should be organized, detail-oriented, and proficient with scheduling tools. Strong communication and time-management skills are essential to keep schedules accurate and responsive to client needs.

Qualifications

• Strong appointment scheduling and organizational skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and effectively manage time.
• Detail-oriented with strong problem-solving capabilities.
• Proficiency in scheduling tools or software is a plus.

Responsibilities

• Manage daily appointment scheduling and coordinate with clients and staff.
• Ensure smooth operations and timely updates to schedules.
• Provide exceptional customer service and respond to inquiries.
• Maintain organized and up-to-date scheduling systems.
• Communicate clearly with team members to meet business needs.

Tools

Scheduling software

Job description

Company Description

CLEVELAND SERVICES is a non emergent medical transportation company located in Watertown, New York. Based at 404 Sherman Street, the company is dedicated to providing compassionate and reliable services to the community. With a commitment to excellence, CLEVELAND SERVICES values professionalism and care in every aspect of its operations. The organization focuses on serving families with understanding and efficiency during critical moments.

Role Description

This is a full-time, on-site role for a Dispatching Scheduler based in Watertown, NY. The Dispatching Scheduler will be responsible for managing daily appointment scheduling, ensuring smooth operations, and communicating effectively with clients and team members. A key aspect of the role includes providing exceptional customer service, maintaining organized scheduling systems, and coordinating with staff to meet the needs of the business.

Qualifications

• Strong skills in Appointment Scheduling and Organization


• Excellent Communication and Customer Service abilities


• Ability to prioritize tasks and effectively manage time


• Detail-oriented with strong problem-solving capabilities


• Proficiency in relevant scheduling tools or software is a plus