On-Site Device Maintenance Client Services Supervisor

Canon USA; New York (NY); On-site; USD 66,300 - 68,700; Full time

Benefits offered by this job

Competitive compensation package

Full range of rewards

Job summary

A leading technology firm in New York seeks a Client Service Supervisor to oversee business activities for a customer account. Responsibilities include managing site human resources, ensuring compliance with standards, and enhancing customer satisfaction. The ideal candidate has 5+ years of experience and strong communication skills. This role offers a competitive salary ranging from $66,300 to $68,700 annually, with a full-time on-site work requirement.

Qualifications

• Requires 5 years of related experience managing full-time employees.
• Must obtain necessary clearances required by customers.
• Ability to lift up to 50 lbs.

Responsibilities

• Monitor and ensure compliance with established workflow processes.
• Implement training and development plans for site personnel.
• Develop and manage client relationships with administrators.
• Oversee performance management with direct reports.
• Maintain knowledge of equipment and ensure care according to specification.
• Manage profitability and control inventory and assets.

Skills

Customer service

Communication skills

Management skills

Education

Bachelor's degree in a relevant field

Associate degree or equivalent

Job description

A leading technology firm in New York seeks a Client Service Supervisor to oversee business activities for a customer account. Responsibilities include managing site human resources, ensuring compliance with standards, and enhancing customer satisfaction. The ideal candidate has 5+ years of experience and strong communication skills. This role offers a competitive salary ranging from $66,300 to $68,700 annually, with a full-time on-site work requirement.