Client Services & Field Operations Lead

Voltguard Utilities Limited; New York (NY); On-site; USD 67,500 - 125,500; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Flexible spending accounts

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

A utility services provider in New York City is seeking a Client Service Manager to support field service operations. Responsibilities include supervising staff, managing contracts, and ensuring customer satisfaction. The ideal candidate holds a Bachelor's degree and has at least one year of relevant experience. This full-time role offers a salary ranging from $67,500 to $125,500, along with comprehensive benefits including health insurance and paid time off.

Qualifications

• 1 year of prior experience in a related field.
• Must have a valid driver’s license.
• Experience in a field service delivery organization is preferred.

Responsibilities

• Support field service operations through customer service.
• Supervise day-to-day operations and manage subcontractors.
• Interface with customers to resolve issues efficiently.

Skills

Project management

Customer service

Communication

Multi‑tasking

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

A utility services provider in New York City is seeking a Client Service Manager to support field service operations. Responsibilities include supervising staff, managing contracts, and ensuring customer satisfaction. The ideal candidate holds a Bachelor's degree and has at least one year of relevant experience. This full-time role offers a salary ranging from $67,500 to $125,500, along with comprehensive benefits including health insurance and paid time off.