On-Site Desktop Support Technician

Worldwide TechServices; Lebanon (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

Worldwide TechServices is looking for a Dynamic PC Support technician in Lebanon, NH. This position involves troubleshooting and repairing client products, providing customer support, and complying with service agreements. Candidates should have technical school certification and 0-2 years of experience, with a valid driver's license and the ability to communicate effectively with clients. A basic repair tool kit is required. The role may involve travel to client locations and lifting equipment up to 50 lbs.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Complete all administrative tasks associated with each call.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Worldwide TechServices is looking for a Dynamic PC Support technician in Lebanon, NH. This position involves troubleshooting and repairing client products, providing customer support, and complying with service agreements. Candidates should have technical school certification and 0-2 years of experience, with a valid driver's license and the ability to communicate effectively with clients. A basic repair tool kit is required. The role may involve travel to client locations and lifting equipment up to 50 lbs.