On-Site Desktop Support & Tech Reliability Lead

L3Harris Technologies; Camden (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Flexible spending accounts

Education assistance

Parental leave

Paid time off

Job summary

L3Harris Technologies is seeking an on-site Desktop Support Technician in Camden, AR. You will partner with manufacturing, engineering, and business teams to assess needs, recommend IT solutions, and improve system uptime and security.

This role requires hands-on expertise and proactive problem solving in a demanding industrial environment. The position emphasizes end-to-end technology support, risk assessment, and collaboration to maintain reliable operations across multiple domains.

Qualifications

• Requires a High School Diploma or equivalent with 8+ years of experience or an associate degree with 4+ years of related experience.

Responsibilities

• Provide advanced on-site IT consultation to users and teams.
• Evaluate technology needs and recommend solutions to support uptime and reliability.
• Lead technology improvement efforts to reduce risk and improve operational efficiency.
• Review and propose standards for hardware, software, and configurations.
• Collaborate with manufacturing, engineering, and business teams on technology decisions.

Skills

Troubleshooting hardware

Networking TCP/IP VLAN VPN

ServiceNow

Remote management

Monitoring software

Education

High School Diploma or equivalent

Associates Degree +4 years experience

Tools

ServiceNow

Remote management tools

Monitoring software

ERP/MES/SCADA familiarity

Job description

L3Harris Technologies is seeking an on-site Desktop Support Technician in Camden, AR. You will partner with manufacturing, engineering, and business teams to assess needs, recommend IT solutions, and improve system uptime and security.

This role requires hands-on expertise and proactive problem solving in a demanding industrial environment. The position emphasizes end-to-end technology support, risk assessment, and collaboration to maintain reliable operations across multiple domains.