On-Site Desktop Support Specialist: Reliability & IT

L3Harris; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

L3Harris is seeking an experienced Desktop Support Technician to provide advanced on-site technical consultation and support in Canoga Park, CA. The role partners with manufacturing, engineering, and business teams to evaluate technology needs, assess risks, and recommend IT solutions to maintain system uptime and data integrity.

The ideal candidate will have a strong background in troubleshooting hardware, software, and networks, with the ability to lead technology improvement efforts in a

Qualifications

• Requires a High School Diploma or equivalent with 8+ years of relevant experience, or 2 years post-secondary/Associates with 4+ years of prior related experience.
• Advanced proficiency in troubleshooting hardware, software, and network issues.
• Ability to provide on-site technical consultation and guidance to manufacturing, engineering, and business teams.

Responsibilities

• Provide on-site technical consultation and assistance to users, manufacturing, engineering, and business teams.
• Assess technology needs, risks, and recommend IT solutions to support system uptime, data integrity, and business resiliency.
• Evaluate technology risks and propose solutions to reduce business disruption and improve reliability.
• Review existing technology and recommend improvements, standards, and long-term solutions that support business needs.
• Lead technology improvement efforts to help the organization operate more effectively and reduce operational risk.
• Analyze system performance, assess capacity requirements, and identify underlying causes of technology issues that may impact operational performance.
• Develop and recommend improvements to technology configurations and processes that enhance reliability, security, compliance, and long-term effectiveness.
• Prioritize and lead technology improvements that support business operations, reduce operational risk, and minimize business disruption.

Skills

Troubleshooting hardware

Troubleshooting software

Troubleshooting network issues

Education

High School Diploma or equivalent

Associates Degree with 4+ years experience

Job description

L3Harris is seeking an experienced Desktop Support Technician to provide advanced on-site technical consultation and support in Canoga Park, CA. The role partners with manufacturing, engineering, and business teams to evaluate technology needs, assess risks, and recommend IT solutions to maintain system uptime and data integrity.

The ideal candidate will have a strong background in troubleshooting hardware, software, and networks, with the ability to lead technology improvement efforts in a