On‑Site Desktop Support Engineer (Contract, On‑Demand)

Axiom Technologies; Northern (KY); Hybrid; USD 28,000 - 41,000; Part time

Job summary

Axiom Technologies provides on-site IT support to enterprise clients in the United States. We seek a capable Desktop Support Engineer to deliver hands-on assistance for desktop systems, laptops, network connectivity, and peripherals at client locations.

This contract-based, part-time role requires reliability and strong technical skills, with assignments issued as needed and no guaranteed hours. Responsibilities include diagnosing Windows and hardware issues, configuring devices, and ensuring

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer issues

Communication

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

IT Troubleshooting Tools

Job description

Axiom Technologies provides on-site IT support to enterprise clients in the United States. We seek a capable Desktop Support Engineer to deliver hands-on assistance for desktop systems, laptops, network connectivity, and peripherals at client locations.

This contract-based, part-time role requires reliability and strong technical skills, with assignments issued as needed and no guaranteed hours. Responsibilities include diagnosing Windows and hardware issues, configuring devices, and ensuring