On-Site IT Support Engineer — Part-Time Contract

Axiom Technologies Pty Ltd.; Northern (KY); Hybrid; USD 28,000 - 50,000; Part time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients. The role involves responding to service requests, offering hands-on assistance for desktops, laptops, and peripherals at client locations, and working on a contract-based, on-demand basis with no guaranteed hours.

The position emphasizes timely, accurate service delivery and strict adherence to client IT policies and security procedures while supporting Windows environments and

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Desktop support

Communication skills

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Kit

Diagnostics tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients. The role involves responding to service requests, offering hands-on assistance for desktops, laptops, and peripherals at client locations, and working on a contract-based, on-demand basis with no guaranteed hours.

The position emphasizes timely, accurate service delivery and strict adherence to client IT policies and security procedures while supporting Windows environments and