On-Site Desktop Support Engineer — Contract, On-Demand

Axiom Technologies

Northern (KY)

Hybrid

USD 34,000 - 55,000

Part time

6 hours ago

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Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. You will respond to service requests and deliver hands-on assistance for desktop systems, laptops, and peripherals at the client location.

This contract-based, on-demand role requires reliable availability and the ability to work independently in on-site environments, with work assignments provided by the Service Delivery Team and travel as required.

Qualifications

Strong knowledge of Windows operating systems and desktop environments.
Experience in hardware troubleshooting and replacement.
Basic understanding of networking (LAN connectivity, switches, routers).
Ability to diagnose and resolve desktop, printer, and peripheral issues.
Good communication and customer service skills.
Ability to work independently in on-site support environments.

Responsibilities

Provide on-site desktop and IT support for end users at the client location.
Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
Install, configure, and maintain hardware, operating systems, and enterprise software applications.
Support network connectivity issues, including LAN troubleshooting.
Assist with device setup, replacement, and hardware installations.
Perform basic network troubleshooting using console access when required.
Document service activities and communicate updates to the service delivery team.
Follow client IT policies and security procedures while performing onsite tasks.