On-Demand Desktop Support Engineer - Boise (Part-Time)

Axiom Technologies; Boise, Northern (ID, KY); Hybrid; USD 34,000 - 48,000; Part time

Job summary

Axiom Technologies in Boise, Idaho is seeking a reliable Desktop Support Engineer for on-site, on-demand IT support at enterprise client locations. This independent contractor role covers Windows desktops, laptops, peripherals, and network connectivity, with assignments routed by the Service Delivery Team. Start date is immediate.

The position offers flexible, dispatch-based work with no guaranteed hours. Strong communication and practical hardware/network skills are essential to resolve issues

Qualifications

• Proficient in Windows desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic networking knowledge (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Strong communication and customer service skills.
• Ability to work independently on onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS proficiency

Hardware troubleshooting

Networking basics

Printer/Peripheral support

Customer service

Onsite independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

IT Troubleshooting Tools

Job description

Axiom Technologies in Boise, Idaho is seeking a reliable Desktop Support Engineer for on-site, on-demand IT support at enterprise client locations. This independent contractor role covers Windows desktops, laptops, peripherals, and network connectivity, with assignments routed by the Service Delivery Team. Start date is immediate.

The position offers flexible, dispatch-based work with no guaranteed hours. Strong communication and practical hardware/network skills are essential to resolve issues