On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Tacoma (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services provider is seeking a Dynamic PC Support technician in Tacoma, Washington. This role entails providing customer support for various equipment, troubleshooting technical issues, and ensuring timely service delivery. Candidates should possess a technical school certification and relevant experience, along with effective communication skills. The position requires travel to client locations, with potential overnight assignments. This opportunity offers a chance to work for a leading technology firm.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory through prompt turnaround of parts.
• Report all activity in an accurate and timely manner.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to drive long distances

Ability to lift and or move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Job description

A global technology services provider is seeking a Dynamic PC Support technician in Tacoma, Washington. This role entails providing customer support for various equipment, troubleshooting technical issues, and ensuring timely service delivery. Candidates should possess a technical school certification and relevant experience, along with effective communication skills. The position requires travel to client locations, with potential overnight assignments. This opportunity offers a chance to work for a leading technology firm.