On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Key West (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading technology services provider is seeking a Dynamic PC Support technician in Key West, Florida. In this role, you will perform troubleshooting for desktops and laptops while providing excellent customer support. Candidates are expected to have technical school certification and up to 2 years of relevant experience. The position requires effective communication with clients and the ability to handle various computer equipment. This opportunity offers a chance to grow within a dynamic team.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is advantageous.
• Valid Driver’s License and reliable transportation needed.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Complete real-time reporting of all calls.

Skills

Customer service communication

Driving to client locations

Ability to lift and move computer equipment

Use of basic repair tools

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services provider is seeking a Dynamic PC Support technician in Key West, Florida. In this role, you will perform troubleshooting for desktops and laptops while providing excellent customer support. Candidates are expected to have technical school certification and up to 2 years of relevant experience. The position requires effective communication with clients and the ability to handle various computer equipment. This opportunity offers a chance to grow within a dynamic team.