On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Pensacola (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading technology service provider is seeking a Dynamic PC Support to perform troubleshooting for desktops and laptops in Pensacola, FL. This role involves providing customer support, ensuring service call compliance, and reporting accurately. The ideal candidate will hold a technical school certification and possess strong communication skills. A valid driver's license and ability to lift equipment are required. This position may involve driving to client locations and occasional overnight assignments.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with each call.

Skills

Technical communication

Driving client locations

Basic repair tools ownership

Education

Technical school certification or equivalent

Job description

A leading technology service provider is seeking a Dynamic PC Support to perform troubleshooting for desktops and laptops in Pensacola, FL. This role involves providing customer support, ensuring service call compliance, and reporting accurately. The ideal candidate will hold a technical school certification and possess strong communication skills. A valid driver's license and ability to lift equipment are required. This position may involve driving to client locations and occasional overnight assignments.