On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Shreveport (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

A global technology services provider is seeking a Dynamic PC Support technician in Shreveport, Louisiana. You'll perform troubleshooting for various client products, provide customer support, and ensure timely completion of administrative tasks. This role is ideal for those with technical school experience and a passion for customer service. Candidates should have reliable transportation and the ability to lift computer equipment.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls as documented in established policies.
• Ensure control of assets and inventory through prompt turnaround of parts.

Skills

Communication regarding technical issues

Ability to drive to client locations

Ability to lift and move computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services provider is seeking a Dynamic PC Support technician in Shreveport, Louisiana. You'll perform troubleshooting for various client products, provide customer support, and ensure timely completion of administrative tasks. This role is ideal for those with technical school experience and a passion for customer service. Candidates should have reliable transportation and the ability to lift computer equipment.