On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Plano (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading technology services provider in Texas is looking for a Dynamic PC Support technician to perform troubleshooting for client products, deliver customer support, and manage service calls efficiently. Ideal candidates will have technical certification and some experience in customer service. Responsibilities include ensuring accurate reporting and asset control for equipment, along with lifting computer equipment up to 50 lbs. A valid driver's license and reliable transportation are required.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with calls.
• Ensure control of assets and inventory as required.

Skills

Technical communication

Driving skills

Lifting/moving computer equipment

Customer service experience

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services provider in Texas is looking for a Dynamic PC Support technician to perform troubleshooting for client products, deliver customer support, and manage service calls efficiently. Ideal candidates will have technical certification and some experience in customer service. Responsibilities include ensuring accurate reporting and asset control for equipment, along with lifting computer equipment up to 50 lbs. A valid driver's license and reliable transportation are required.