On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Saint Cloud (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services leader is seeking a Dynamic PC Support specialist in Saint Cloud, Minnesota. The role involves troubleshooting desktop and laptop issues, providing customer support, and ensuring compliance with service agreements. Candidates should have technical school certification or equivalent and ideally some customer service experience. Key responsibilities include managing service calls, handling administrative tasks, and adhering to safety guidelines. This is a full-time position with competitive benefits.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within established service level.
• Complete all administrative tasks associated with each call.

Skills

Technical communication

Driving

Heavy lifting

Basic repair toolkit

Education

Technical school certification or equivalent

Job description

A global technology services leader is seeking a Dynamic PC Support specialist in Saint Cloud, Minnesota. The role involves troubleshooting desktop and laptop issues, providing customer support, and ensuring compliance with service agreements. Candidates should have technical school certification or equivalent and ideally some customer service experience. Key responsibilities include managing service calls, handling administrative tasks, and adhering to safety guidelines. This is a full-time position with competitive benefits.