A leading global technology services provider is seeking a Dynamic PC Support technician in Saint Joseph, MO. This position involves providing customer support for equipment and performing troubleshooting tasks on desktops and laptops. The ideal candidate should possess a technical school certification or equivalent and have relevant experience. Strong communication skills and the ability to lift equipment are necessary. The role offers opportunities for growth within a dynamic technical environment.
Qualifications
0-2 years of relevant experience required.
Previous customer service experience is beneficial.
Maintain required OEM Certifications directed by Management.
Responsibilities
Provide customer support for designated equipment.
Accept and deliver service calls within SLAs.
Complete all administrative tasks associated with calls.
Ensure control of assets and inventory.
Report activity accurately and timely.
Skills
Technical communication
Driving
Physical capability to lift up to 50 lbs
Basic repair tools ownership
Education
Technical school certification or equivalent
Tools
Basic repair tool kit
Job description
A leading global technology services provider is seeking a Dynamic PC Support technician in Saint Joseph, MO. This position involves providing customer support for equipment and performing troubleshooting tasks on desktops and laptops. The ideal candidate should possess a technical school certification or equivalent and have relevant experience. Strong communication skills and the ability to lift equipment are necessary. The role offers opportunities for growth within a dynamic technical environment.