On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Fredericksburg (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A global technology services provider is seeking a Dynamic PC Support technician in Fredericksburg, Virginia. This role involves troubleshooting and repairing client desktops and laptops while providing customer support. Candidates should have a technical school certification or equivalent and possess strong communication skills. A valid driver's license and ability to lift up to 50 lbs are required. Join our team to deliver exceptional service to valued clients and enhance their experience with technology.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory through prompt turnaround of parts.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services provider is seeking a Dynamic PC Support technician in Fredericksburg, Virginia. This role involves troubleshooting and repairing client desktops and laptops while providing customer support. Candidates should have a technical school certification or equivalent and possess strong communication skills. A valid driver's license and ability to lift up to 50 lbs are required. Join our team to deliver exceptional service to valued clients and enhance their experience with technology.