On-Site Deskside Support Engineer for VIP/Executive IT

Experis (Austria); Melville (NY); Presencial; USD 41.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Plan

Dental Plan

Vision Plan

401(k) Plan

Weekly Pay

Descripción de la vacante

ManpowerGroup is seeking a Deskside Support / PC Engineer to deliver hands-on engineering support across enterprise end-user computing platforms. This on-site role in Melville, NY covers desktops, laptops, and mobile devices, including hardware repair, imaging, and deployment for staff and executives.

The role requires a Bachelor’s degree in technology, proven deskside experience, and familiarity with Intune/SCCM/JumpCloud.

Formación

• Bachelor’s degree in technology-related field is required or equivalent
• Proven experience delivering deskside engineering support in a large enterprise
• Certifications preferred
• Experience with Intune, SCCM, or JumpCloud is a strong plus
• Excellent customer service and ability to explain technical concepts to non-technical users

Responsabilidades

• Provide deskside support for desktops, laptops, and mobile devices
• Install, configure, and troubleshoot Windows 11 and macOS
• Image, deploy, and reclaim hardware for onboarding/offboarding
• Manage incidents and SLAs in ticketing systems
• Support VIPs and maintain AV/VC systems in boardrooms

Conocimientos

Deskside support

Customer service

Documentation

Problem solving

Educación

Bachelor’s degree in technology

Herramientas

Intune

SCCM

JumpCloud

Descripción del empleo

ManpowerGroup is seeking a Deskside Support / PC Engineer to deliver hands-on engineering support across enterprise end-user computing platforms. This on-site role in Melville, NY covers desktops, laptops, and mobile devices, including hardware repair, imaging, and deployment for staff and executives.

The role requires a Bachelor’s degree in technology, proven deskside experience, and familiarity with Intune/SCCM/JumpCloud.