Deskside Support Engineer – Windows/macOS (Contract)

ManpowerGroup; Melville (NY); Presencial; USD 55.000 - 62.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Acct.

Supplemental Life Insurance

Short/Long Term Disability Insurance

Business Travel Insurance

401(k) Match

Weekly Pay

Descripción de la vacante

ManpowerGroup is seeking a Deskside Support PC Engineer for an enterprise client in Melville, NY. You will deliver hands-on hardware repair, imaging, and end-user support for Windows 11 and macOS in a fast-paced corporate environment. This 6–12 month contract requires strong customer service, problem solving, and the ability to document work clearly.

On-site 3 days a week with hourly pay of $40–$45 W2. Experience with Intune/SCCM/JumpCloud is a plus.

Formación

• BS degree in a tech-related field.
• Updated certifications.
• Previous experience in an enterprise environment.
• Working knowledge of Intune, SCCM, or JumpCloud.

Responsabilidades

• Provide hands-on break/fix and hardware support by diagnosing, repairing, and replacing laptop/desktop components.
• Support end-user computing platforms across desktops, laptops, and mobile devices, including device configuration and technical refresh activities.
• Install, configure, upgrade, and troubleshoot Windows 11 and macOS client environments.
• Perform user onboarding and offboarding by imaging, deploying, and reclaiming hardware for incoming and departing personnel using modern deployment tools.
• Manage incidents and service requests in ticketing systems (PPM), maintaining detailed documentation and closing tickets within defined SLAs.

Conocimientos

Customer service

Hardware diagnostics

End-user support

Educación

BS degree in tech-related field

Herramientas

Intune

SCCM

JumpCloud

Descripción del empleo

ManpowerGroup is seeking a Deskside Support PC Engineer for an enterprise client in Melville, NY. You will deliver hands-on hardware repair, imaging, and end-user support for Windows 11 and macOS in a fast-paced corporate environment. This 6–12 month contract requires strong customer service, problem solving, and the ability to document work clearly.

On-site 3 days a week with hourly pay of $40–$45 W2. Experience with Intune/SCCM/JumpCloud is a plus.