Enterprise Deskside Support Engineer (Onsite 3x/Week)

Experis-US

Melville (NY)

Presencial

USD 55.000 - 62.000

Jornada completa

Hace 2 días

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Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental plan

Vision plan

Health Savings Account

401(k) with match

Weekly pay

On-site support

Descripción de la vacante

Experis Technology Group seeks a Deskside Support PC Engineer to deliver hands-on hardware and software support for end-user computing across desktops, laptops, and mobile devices in Melville, NY. The role focuses on diagnosing issues, imaging hardware, and ensuring timely ticket closure within SLAs.

The ideal candidate has a BS in a tech field, enterprise experience, and familiarity with Intune/SCCM or JumpCloud.

Formación

BS degree in a tech-related field.
Updated certifications.
Previous enterprise environment experience.
Working knowledge of Intune, SCCM, or JumpCloud is a plus.

Responsabilidades

Provide hands‑on break/fix and hardware support by diagnosing, repairing, and replacing laptop/desktop components (motherboards, RAM, SSDs, screens).
Support end-user computing across desktops, laptops, and mobile devices, including device configuration and refresh activities.
Install, configure, upgrade, and troubleshoot Windows 11 and macOS client environments.
Perform onboarding/offboarding by imaging, deploying, reclaiming hardware for new/ departing personnel using deployment tools.
Manage incidents and service requests in ticketing systems, maintaining documentation and closing tickets within SLAs.