On-Site Data Center Technician I — Critical Ops

QTS Data Centers; York (SC); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Bonus eligible

Generous PTO

Volunteer days

Stock purchase plan

Holidays & holiday pay

Pet insurance

Sabbatical program

Service award

Parental leave

Military benefits

Dependent scholarship

Wellness program

Tuition reimbursement

Descrizione del lavoro

QTS Data Centers in the United States seeks a Critical Operations Technician I to install, repair, and maintain IT, electrical, and mechanical systems in our 24x7x365 data centers. You will monitor operations, run tests, and support customers on the data floor, with on-site hours required.

As part of a mission-driven team, you’ll perform preventive maintenance, document activities, and escalate issues to systems engineers per procedures. This role is on-site with no remote work.

Competenze

• Two or more years of technical training or workplace equivalency.
• Background in IT, electrical, and/or mechanical.
• Proficiency with MS Office Suite.

Mansioni

• Operates and monitors IT, electrical, and mechanical equipment and controls.
• Leads, maintains, and performs preventive maintenance on equipment.
• Provide remote hands and eyes services for customers.
• Install and repair IT, mechanical, and electrical equipment per documentation and procedures.
• Create and update tickets for customer calls, data center facilities, and alerts.
• Responds to building emergencies and escalates to engineers as needed.
• Adheres to Change Management and documents maintenance activities.

Conoscenze

Troubleshooting IT/Electrical/Mech

Customer service

Teamwork

Strumenti

MS Office

Descrizione del lavoro

QTS Data Centers in the United States seeks a Critical Operations Technician I to install, repair, and maintain IT, electrical, and mechanical systems in our 24x7x365 data centers. You will monitor operations, run tests, and support customers on the data floor, with on-site hours required.

As part of a mission-driven team, you’ll perform preventive maintenance, document activities, and escalate issues to systems engineers per procedures. This role is on-site with no remote work.