Data Center Critical Operations Technician I

QTS Realty Trust

Georgia

On-site

USD 52,000 - 76,000

Full time

5 days ago

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Benefits offered by this job

Health benefits

401(k) retirement plan

Paid holidays

Paid time off

Volunteer days

Tuition assistance

Parental leave

Job summary

QTS Realty Trust is seeking a Critical Operations Technician I to install, repair, and maintain IT, electrical, mechanical, and plumbing systems across a 24x7 data center. You will monitor operations, run data-driven tests, and assist customers on the data center floor both in person and by phone.

This on-site role requires reliability and teamwork to ensure continuous service. You will handle tickets, escalate to systems engineers, and perform tasks related to computer hardware, software, and

Qualifications

Two or more years of technical training or workplace equivalency.
Background in IT, electrical, and/or mechanical areas.
Proficiency with MS Office Suite.

Responsibilities

Performs installation, repair, and maintenance of IT, electrical, mechanical, and plumbing/piping equipment and controls.
Leads preventive maintenance and records readings to ensure proper operation.
Provides remote hands and eyes services and high-level hardware/software configuration support.
Installs and repairs equipment per provisioning documentation and procedures.
Manages work orders for preventive/corrective maintenance and updates tickets for alerts.

Skills

Technical training

IT knowledge

Electrical

Mechanical

Tools

MS Office

Job description

This on-site role requires reliability and teamwork to ensure continuous service. You will handle tickets, escalate to systems engineers, and perform tasks related to computer hardware, software, and

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